Refund policy

If you don’t like your item(s) for any reason, you can return for refund by emailing info@at-cherine.com within 7 days of receiving your order.

*Hold on to your return tracking number, we can't look up your return without it

*Customers pay for return shipping

1. WHAT ISN'T ELIGIBLE FOR RETURN?

*Anything damaged, altered, washed or missing its original packaging and tags

*All items marked as final sale

2. I GOT MY ORDER AND SOMETHING IS WRONG, WHAT DO I DO?

If you've received your order and something is wrong, we need to know within 7 days. Don't wait longer, we won't be able to help. If the item is defective, damaged or incorrect, email us a picture.